Pengaruh M Faktor Manajemen Mutu Menyeluruh TQM Terhadap Kualitas Kehidupan Kerja dan Kinerja Karyawan Pada Pasar Modern Hypermart Cito Di Surabaya

Widyaningrum, M. Enny (2013) Pengaruh M Faktor Manajemen Mutu Menyeluruh TQM Terhadap Kualitas Kehidupan Kerja dan Kinerja Karyawan Pada Pasar Modern Hypermart Cito Di Surabaya. Technical Report. UBHARA Surabaya, Surabaya. (Submitted)

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Abstract

This study aims to exarmne and analyze Influence Factors - Factors Quality Management (TQM) Quality Work And Performance Of Employees In Modem Market in Surabaya. Samples from this study totaled 180 respondents consisting of SO1, division manager, department manager, team leader and staff Hypennart CITO Surabaya. Sampling technique in the study done by the method of Proportional Stratified Random Sampling. Data were obtained through questionnaires spread and gathering back. This research applies Structure Equation Modeling (SEM) with a program Analysis of Moment Structure (AMOS). Relations among variables in this research produce seven hypotheses with significant influences. Results of this study are expected to be able to give contribution to Human Resources Management and to Practical Management. Results of studies testing the relationship between variables with the variable compensation is the employee's performance has the greatest level of significance, test the relationship between the variables of training and development with the variable quality of the work is to have the smallest significance level variables and integrate leadership, compensation, training and development, quality of work and employee performance in one unified model intact (Integrative Model). This study is expected to be a reference for further studies or research primarily associated with variable leadership, compensation, training and development, work quality and employee performance

Item Type:	Monograph (Technical Report)
Subjects:	Risk Management Management > Risk Management
Divisions:	Faculty of Economic & Business
Depositing User:	Perpus Ubhara Surabaya
Date Deposited:	29 Dec 2019 06:25
Last Modified:	28 Jul 2020 03:32
URI:	http://eprints.ubhara.ac.id/id/eprint/428

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