Items where Author is "ALIEFIA, FARA CITRA"

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Thesis

ALIEFIA, FARA CITRA (2019) UPAYA PENGELOLAHAN COMPLAIN OLEH CUSTOMER SERVICE BADAN PENGELOLA LINGKUNGAN PAKUWON CITY SURABAYA DALAM MEWUJUDKAN SERVICE EXCELLENCE. Skripsi thesis, UNIVERSITAS BHAYANGKARA SURABAYA.

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